Club Sweat LLC ("Club Sweat") sells private fitness experiences and merch. The terms are different for each.
Private sessions and events
We reserve your instructor, equipment, travel time and event window specifically for your group, so our cancellation terms are built around that.
Deposit and confirmation
All private bookings have a $350 minimum, collected as a non-refundable deposit to reserve your event. Standard travel fees are included in this minimum. Your booking is confirmed once the deposit is paid and the Booking Agreement & Liability Waiver is signed.
Cancellations
Cancel 15 days or more before your scheduled session and no additional balance will be due unless your Booking Agreement says otherwise.
Final balance
Any remaining balance is due 14 days before your scheduled session.
Reducing your guest count
You may reduce your final guest count up to 14 days before the event, and we'll adjust your remaining balance to match — subject to the $350 booking minimum, your package minimum, and any other non-refundable charges. Reductions requested within 14 days of the event won't reduce the amount due.
Adding guests
Additional guests can be added whenever possible, subject to instructor, equipment, space and package capacity. Let us know as early as you can. Added guests are charged at the applicable per-person rate and may require an updated balance or a separate payment.
Changing date, time or location
We'll do our best to accommodate changes, but all changes are subject to availability. Travel fees are included in your booking total; a significant location change may require an adjustment to the total booking price. Changes made close to the event may not be possible once staffing and travel have been finalised.
Late starts
We arrive approximately 20 minutes early to set up, and your session is reserved for the scheduled start time. If your group is delayed, the workout may need to be shortened so we can honour the rest of our schedule. Late arrival doesn't qualify for a refund or a price reduction.
Weather and outdoor sessions
For outdoor sessions the event space is agreed in advance between Club Sweat and the client. If weather interferes with the scheduled session, or makes the agreed space unsafe or impractical, we'll do our best to reschedule for a date and time that works for both parties. If a mutually agreed reschedule can't be reached, a 50% refund is available.
Merch
All merch sales are final. We don't offer returns or exchanges, including for change of mind or the wrong size — please check the size guide before ordering, and email us if you're unsure and we'll help.
If your order arrives damaged, faulty, or isn't what you ordered, that's on us. Email hello@clubsweatco.com with a photo within 14 days of delivery and we'll replace it or refund it.
Getting in touch
Email hello@clubsweatco.com with your order or booking name. Reach out anytime before your event so we can make your experience as smooth as possible.
These policies supplement the signed Booking Agreement & Liability Waiver. If there is a conflict, the signed agreement controls.